Website Hosting and Support Plans
If you want a professional web presence, a stable and reliable solution for hosting and support is critical. HSS provides ongoing website hosting and support plans tailored to your organization's needs. We cover all of the key elements to keep your website operating reliably, including:
Dedicated Website Hosting
HSS provides stable LAMP and Windows website hosting with 99% uptime guarantee. No more sharing system resources with unknown entities (as is the case on a shared hosting plan) - we only host a select group of clients for a safe and stable environment. If a 3rd party hosting provider is desired, HSS can also act as a liaison to provide managed hosting services with the provider of your choice.
Troubleshooting & Priority Support
HSS will be on-call to troubleshoot and resolve any bugs or errors that impact site functionality, appearance or performance.
Site Administration & CMS Updates
HSS will be responsible for ensuring that the site's content management system is up to date and has the proper plug-ins to support the site's functionality and reliable operation. We support a range of content management systems, including WordPress, ExpressionEngine, Drupal, and custom-developed CMS tools and web applications.
Your website's data, files and codebase will be backed up to multiple locations to ensure peace of mind in the event of disaster recovery.
Template Edits & Site Modifications
HSS will perform edits to site templates, structure or functional elements that are not accessible or easily managed with standard content publication tools.
Dedicated Account Contacts
You will be assigned a primary contact, as well as a secondary contact, that will serve as the account manager for all support requests, as well as providing project management for more involved development tasks.
HSS constantly monitors your site on a continuing basis to flag any operational errors or resource issues. We also install Google Webmaster Tools to identify any issues with search engine indexing or other errors that could impact the site's visibility and/or user experience.
Site Structure & Navigation Management
HSS will help maintain the site's global site navigation structure by managing primary and sub-navigation menus, with updates and edits as necessary to accommodate new site pages or architecture changes.
HSS will remain a committed partner to collaborate with MASSCAP on strategic web development, best practices, related initiatives and planning, as-needed.
To learn more, simply complete the form below and we’ll be happy to follow-up with additional information, including:
- Needs Assessment
- Cost Estimates
- Questions & Answers