We aim to develop professional relationships with our clients that meet a high standard of customer service and satisfaction.


HSS has been a great partner to work with. On the many projects we have worked with them on, they have consistently exceeded our expectations in regard to timeline, quality, flexibility and innovation. They are able to take simple idea from us, and roll it out in a multi-faceted and meaningful way, which has increased our non-profits presence across multiple platforms. Jason and his team are easy to work with and extremely responsive. I would highly recommended them!

- Leslie Dunn
Assistant Director of Planning and Development
Self Help, Inc.


Our experience working with HSS has been wonderful. Not only did they completely redesign and rebuild our organization's website with impressive results, but they also managed the project extremely efficiently - coordinating with our staff and other 3rd party vendors as needed to get the job done. Their web support has also been very helpful and responsive on an ongoing basis.

- Barbara Brady
Communications Specialist
Minnesota Nurses Association


Human Service Solutions has proven to be a valuable partner in the evolution of our organization’s web presence, both in terms of providing professional website development, as well as offering reliable on-demand support and collaboration for our in-house web team.

- David Schildmeier
Director of Public Communications
Massachusetts Nurses Association


HSS came highly recommended and now I understand why. They did a great job developing a new website for our organization, taking us through the entire process from beginning to end, and delivering a result we are extremely proud of.”

- Svein Jorgensen
PRAXIS Housing Initiatives


Human Service Solutions did a fantastic job developing a new website for our assisted living community. Not only does the site perfectly integrate our brand identity, but it is also mobile-friendly to display properly across a range of devices. HSS hosting and support has been very reliable whenever we need updates or assistance. Best of all, the new site performs well in search engines and has been a reliable source of new business leads on a consistent basis. We couldn't be happier with the results.

- Deanna Lefrancois
Marketing & Public Relations Specialist
Heritage at Framingham


Our connection with HSS started with what we thought was a simple website development project.  It was a seamless process producing a new, dynamic website that replaced a dinosaur.  As we moved forward, we came to depend on HSS as not just the host of our website and a service provider, but a thought partner for our strategic communications and program campaigns.  They continue to exceed our expectations in taking a simple idea and rolling into our overall strategy while keeping us within budget.  They are very responsive and easy to work with on a daily basis.

- Lisa Clay
Director of Communications & Member Services
Massachusetts Association for Community Action (MASSCAP)


We are extremely pleased with the results of our organization’s website redesign with HSS, both the finished product and the entire process leading up to its completion. Despite having a very ambitious timeline and some complex issues to work though, our project was completed on-time and on-budget. Jason went above and beyond as a project manager guiding us patiently through the entire process. We love the new design of our site and using the CMS to keep it updated is extremely easy and intuitive. We wish we had done this sooner. Thank you for everything!

- Mary E. Holbrook
PR and Communications Specialist
Michigan Nurses Association


Thank you to all for your hard work, persistence and commitment to excellence. I could not be happier with the process and the product at this point. You have exceeded my expectations!

- Paul Williamson
Director of Marketing
MTS Medication Technologies


Human Service Solutions is an excellent vendor to work with. They excel in all areas including web design, customer service, project management and more. Throughout the process they were responsive and supportive but best of all flexible to meet our changing needs. Jason and his team were able to guide us through the discovery phase and help us determine the technical components that would meet our business objectives. In addition, they created quick and effective solutions during the development phase so that we could adjust our site as new business requirements were introduced. Having worked with many web vendors in the past I couldn’t be happier that we chose HSS for our new website. Every phase of the project was managed professionally and executed in an efficient, timely and cost-effective manner…and the results speak for themselves. We’ve already received tremendous feedback on our new site from our target audience as well as members of our senior management team and can only expect more great things to come! Thank you HSS and we look forward to working with you again on future web projects.

- Michelle Whalen
Marketing Specialist
The MENTOR Network


HSS and in particular Jason Summerfield help guide us to a new more flexible, modern and sustainable website that compliments and supports our mission as the association of nonprofits that must reach a variety of audiences. Jason was particularly helpful as we framed out and developed the new site, imparting discipline, creativity and flexibility based on his knowledge of current forms, styles and technology.”

- Joseph Diamond
Executive Director
Massachusetts Association for Community Action


Jason and his team at Human Service Solutions have been a delight to work with from day one. Jason was the perfect guide throughout the process and found a way to make all of our ideas a reality, no matter how vague or lofty. He offered suggestions and helped us every step of the way. He even gave us tutorials on Photoshop and other programs, so that we could manage the site without his immediate assistance. The final result is a website that gives us great pride to call our own.

- Cynthia Stuart & Soheil Rezayazdi
Communications Department
The Supportive Housing Network of New York


We are thrilled with the results of our website redesign and found working with Jason to be a pleasure. More than just a designer, Jason is a facilitator. He worked with us to move the process along, giving us feedback from both the view of someone with expertise in web design and someone who understands how important it is to have a website reflect the mission of an organization. Jason responded immediately, thoughtfully, and concisely to our requests. Jason also understands that, for a team-centered organization, everyone needs to stay involved in the development of the website. As a national non-profit organization whose primary mechanism of connecting with our clients is through our website, we knew that finding the right web designer was of the utmost importance. No doubt, Human Service Solutions was just what we were looking for.

- Gayle Goldin
Director of Community Partnerships
Volunteers in Health Care / RxAssist


I could not be happier with our engagement with Human Services Solutions on search engine optimization. Since partnering with Human Services Solutions, the search engine visibility of our website has improved by more than 70 percent. The customer service at Human Services Solutions is also unmatched. We’ve worked with other consultants on search engine optimization in the past, and the level of personal support we received from Jason far exceeded our expectations. Thank you, Jason and the Human Services Solutions team, for all of your help and hard work!

- Jon Platner
Director, Online Strategy & Programs
Planned Parenthood Federation of America


Hands-down the best vendor I've worked with!

- Tom Minehan
IT Specialist, Server Administrator
The MENTOR Network


Working alongside Jason and the HSS Team is like working alongside a group of artists. Our website went from the proverbial blob of clay into a magnificent piece of working art. Jason interpreted our professional needs and sculpted a website that is both highly functional and easy to use. Jason has a gift of taking your vision of a website and the functionality you need and making a great product that is easy to use. He is patient, detail oriented, and comes highly recommended by me.

- Mark Chapman
Chapman, Cole & Gleason


Human Service Solutions did a fantastic job designing and constructing our web site. They were extremely helpful and supportive in all areas, from creative design work to implementation of our ideas. I recommend Human Service Solutions as a knowledgeable, reliable and trustworthy company; they are among the top tech firms that our organization has worked with.

- Andre Guillemin
Executive Director,
Ad Hoc Committee to Defend Health Care


I want to tell you that it was wonderful working with you. You have absolute mastery over understanding the needs of your clients and translating it into a 'wonderous' design! I am throughly impressed by the way you took this project from inception to completion in 3 days! And to the satisfaction of all of us. I would highly recommend Human Service Solutions to all members of my network for excellent design and is truly rare. Thank you!

- Poonam Ahluwalia
Executive Director
YES Campaign
Education Development Center


Dear Jason,

I want to thank you and Al for all of your help in the re-design and launch of our website.

We couldn't have asked for more helpful, knowledgeable, and generous people to work with, not to mention creative, client-centered and responsive.

Our website was delivered on time and on budget, and the initial planning process was incredibly smooth, thanks to your very client-centered philosophy. The resulting website isn't cookie-cutter or boilerplate, and included everything that we wanted - something other web developers just couldn't do. And, your support didn't end at the close of the contract.

The response from our members has been incredibly positive. You enabled us, a smaller state association, to provide our members with a website a large company would be proud of.

I thank you for your endless patience, advice, and gentle reminders. NASW-Virginia wouldn't hesitate to do business with you for future upgrades, and we're always pleased to act as a very enthusiastic reference for your company.

Best Regards,

- Christine Caravelli Cosby
Communications and Marketing Director
National Association of Social Workers, Virginia Chapter


Working with Jason at Human Service Solutions was a great business decision for Village Realty Group. We not only got a professionally designed web site, but an effective marketing tool that brings us new clients every week. Working with Jason was incredibly easy as he guided us through the process of developing a web presence - I would highly recommend Human Service Solutions to any small business that wants to take a strategic approach to the Internet.

- Joseph Bryson
Partner, Village Realty Group


Jason has been a pleasure to work with in setting up my web site. He's creative, efficient, and actually made the project fun! I could count on him to respond to any of my questions in a timely and expert fashion; his suggestions were always right on target. I highly recommend him to anyone who wishes to create a great web site!

- Jane Hilburt-Davis
Founding Principal
Key Resources


When we wanted to do a major overhaul of our 1,800 page web site, Jason helped us conceptualize what we needed and put together a team that built us a fully dynamic site for nearly half the price of what other firms were quoting. The result was a web presence that not only looks great, but one we can maintain ourselves!

- Carol Brill, Ph.D., LICSW, ACSW
Executive Director,
National Association of Social Workers, MA Chapter


Working with Jason to develop our Internet presence has proven to be highly effective for our business; the rewards produced by his services have come back to us many times over our initial investment.

- Jay M. Shapiro, JD
President & Founder
JMS Advisory


I've just launched my web site and thanks to Jason Summerfield at Human Service Solutions, I'm delighted with the result. His knowledge of the health and human service field combined with technical and design skills allowed him to take a comprehensive approach to our project. The result was a web site that is professional, easy to use and reflects a deep understanding of our mission. Jason was a pleasure to work with; he was open to client input, made excellent recommendations, and worked in a timely and cost-efficient manner.

- Barbara Kaplan, LICSW
Social Work Therapy Referral Service



I want to tell you how well received the video presentation you prepared for us was at it's first showing. The video captured, in a succinct manner, all that we had hoped to present in a very brief period of time. I am amazed at how your team was able to take so much information and interviews with a range of people and weave it all together into coherent whole that captures our program just as we had hoped. We are most appreciative of your work and the quality of the final product. We look forward to working with you in the future on further projects.

- Michael P. Melendez, LICSW BCD
Director, Urban Leadership Program
Associate professor
Simmons College, School of Social Work


Jason and Al at have proven to be extremely valuable team members at Their creative, programming, and marketing skills are a true asset to the company.

- Ian D. Gottfried
Vice-President of Business Development,, Inc.


I have been totally impressed with Jason's technical and design expertise on the two web sites that he created for our organization. He is a clear conceptual thinker and a masterful creator of compelling strategies for use internally and externally in our campaigns.

Jason's background as a professional social worker gives him a tremendous advantage on these types of projects that are greatly enhanced by his unique blend of professional skills and knowledge.

Thanks, Jason, for a job incredibly well done!!

- Carol Bonner, MBA, LICSW
Massachusetts Campaign for America's Professional Social Workers


Dear Jason:

I am very grateful that I asked you to consult with me regarding future planning for my new web site. You were able to clearly provide me with the answers I was looking for and suggested strategies that I hadn't even considered.

From search engine optimization to site navigation, promotion and content editing, you tied everything together beautifully, conveying these principles in a very meaningful way. Your written summary of our meeting was superb and I found your pictures and different samples exceedingly helpful; they will be valuable to me as the site moves forward.

There is more I could say, because of the richness of your consultation, but I just wanted to drop you this quick note, in light of the quality of your advice. I am very pleased with the outcome of my web site. Thank you for contributing to that outcome by offering your well-informed perspective.

I am grateful I took the time to attend your presentation at the NASW Symposium. I look forward to working together in the future.


- Howard King, M.D.


I am writing this letter on behalf of the staff here at China Adoption With Love, Inc. We would like to take this opportunity to let you know how happy we are as an agency for the support, guidance, and assistance that Al showed to us while developing and implementing our database.

As a non-profit adoption agency, we are not exactly staffed with computer whizzes and Al was able to recognize this and walk us through each and every aspect of the database. His thorough knowledge, prompt responses to our many questions and his pleasant demeanor helped our agency feel comfortable with the database and it's functions. We would definitely recommend Al Shaw to any of our colleagues in the adoption field.

- Cara L. Cassella, LCSW
Social Work Manager,
China Adoption With Love, Inc.


I just wanted to thank you again for the superb job you did enhancing my PowerPoint presentation. Your work captured the professional image I was aiming for and really drove the message home. The video clip and the dynamic visual aids were the icing on the cake that made my recent conference presentation a smashing success. Your customer support for this project was top notch and I couldn't have done it without you.


- Irving L. Stackpole, RRT, MEd
Stackpole & Associates, Inc.


What a pleasure it was this morning to tell a prospective client that she could look up the information about me and my services via the Internet! It gave me instant credibility and, more importantly, made the sale. I'm especially appreciative of the clean design and ease of navigation of my web site. Your expertise and hard work made all the difference in the final product. You went well beyond my expectations and enhanced the overall substance of my site. Many thanks for your outstanding collaboration.

- Dr. Nancy Zare


Jason, thank you for the beautiful PowerPoint presentation you put together for me. The dynamic text and graphics bring life to the pages, and it really puts a professional polish on my seminars. I also really appreciated your help in my understanding and using the program, it made for a smooth transition to the new format.

- Marilyn Edelson, MSW, LICSW
OnTrack Coaching & Consulting, Inc.


Human Service Solutions did a great job helping us design and create our web page. Jason used a good mix of giving us structure and ideas on how to create what we wanted, and letting us make the site our own. We could not be more pleased about how the site turned out.

- Richard Colbath-Hess, LICSW
Executive Director,

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