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Our services are guided and performed by a collaborative network of professionals with well-rounded contemporary skills, senior-level experience, and complementary specializations.

 

Jason Summerfield

Jason Summerfield, MSW

Internet Strategy & Web Development

Jason Summerfield, MSW

Internet Strategy & Web Development

As the principal and founder of Human Service solutions, Jason works closely with all clients and project team members to develop the overall vision and strategy for each project.

Jason brings a unique combination of skills and experience to HSS as a web development professional with a background in clinical social work and the behavioral sciences. Jason oversees all phases of web development and Internet marketing projects, including information architecture, interface design, content management and search engine optimization (SEO).

Jason works directly with other project team members to ensure that each client's web presence meets unique goals while reinforcing a consistent message and brand identity across media. By combining creative delivery with solid research-based tactics Jason is able to guide clients toward lasting mission-based outcomes.

Mr. Summerfield began his web development career working as a core team member for two of the first nationally successful online retail businesses, later acquired by a Fortune 500 company. Since then, Jason has gone on to help senior management teams for organizations of all types successfully build and market effective websites to meet unique challenges.

Jason earned his MSW from the Boston College Graduate School of Social Work, and completed his BA Phi Beta Kappa with Distinction in Psychology at Boston University.

Jared Joven

Jared Joven

Interface Development, Accessibility & Usability Specialist

Jared Joven

Interface Development, Accessibility & Usability Specialist

Jared specializes in optimizing the user experience by designing and implementing sites with a focus on information architecture, accessibility, and adherence to industry standards and best coding practices using cascading stylesheets (CSS) and W3C-compliant XHTML.

A talented and innovative web developer, Jared has worked on projects for agencies and institutions such as the U.S. Environmental Protection Agency (U.S. EPA), Harvard University, MIT, the Occupational Safety and Health Administration (OSHA), the Department of Labor (DOL), SalesForce, Goodwin Procter, the United Kingdom's Ministry of Justice, and other clients, both national and international.

Sean Dempsey

Sean Dempsey, MBA

Content Management & Web Application Specialist

Sean Dempsey, MBA

Content Management & Web Application Specialist

An accomplished programmer and web development professional, Sean specializes in the development and implementation of content management solutions and custom web applications. Sean has worked hands-on with dozens of New England businesses and non-profits to meet unique challenges with contemporary web technologies including PHP, mySQL, XHTML, CSS, Javascript, and AJAX.

Sean is a graduate of the University of Vermont, where he received a Bachelor’s Degree in Business Administration with a concentration in Information Systems as well as a minor in Computer Science. He also holds a Masters Degree in Business Administration from the University of New Hampshire.

Michael Hessling

Michael Hessling

Content Management & Development

Michael Hessling

Content Management & Development

Michael Hessling has over 12 years of hands-on web coding experience, including complex high-traffic government websites and development of small business applications. Michael specializes in W3C web standards based coding, utilizing semantic markup for structure, advanced CSS for presentation, unobtrusive DOM scripting for behavior and WAI guidelines for accessibility.

Michael specializes in implementation of ExpressionEngine (a robust PHP/MySQL-based content management system), and has strong front-end development skills in HTML, XHTML and CSS, as well as proficiency with DOM, JavaScript, and experience with PHP, XML, XSLT, ColdFusion, Ruby on Rails and Flash.

Michael holds a BA in Physics from Pomona College, and a Master’s degree in Resource Economics and Policy fromDuke University.

Amy Francis

Amy Francis, MSIS

Web Design & Project Management

Amy Francis, MSIS

Web Design & Project Management

Amy has been involved with website design and development for eighteen years, before most people even knew what the Internet was. She began her career as a web programmer for the Providence Journal, as well as a developer for the RDW Group, and actively managed a large membership website as Associate Director/Website Coordinator for the Massachusetts Nurses Association, one of the nation's most active labor advocacy membership organizations.

Amy brings this longstanding real-world experience to HSS projects by incorporating modern design trends with practical user experience strategies to engage visitors, while also maintaining a solid content management strategy for site administrators.

Amy's educational background is a balance of creativity and technology - she holds a Bachelors of Art from the University of Massachusetts, Amherst, and a Master of Science in Information Systems from Northeastern University.

Kihwa Kang

Kihwa Kang

Web Designer & Web Development Specialist

Kihwa Kang

Web Designer & Web Development Specialist

Kihwa is a web designer with a flair for blending creative aesthetics with contemporary best practices for usability and accessibility. She is also well-adept at creating goal-oriented interfaces that achieve results while reinforcing a strategic brand identity.

Ms. Kang has worked on projects for a diverse clientele, including the U.S. Environmental Protection Agency (U.S. EPA), the Department of Labor (DOL), Lycos, Inc., University of Vermont, as well as private business clients. Her experience in a variety of complementary areas enables her to play key roles in projects throughout the web development process – from conception to design and deployment.

Kihwa holds a B.S. in Business Administration at the University of Vermont.

Greg Robertson

Greg Robertson

Marketing & Branding Specialist

Greg Robertson

Marketing & Branding Specialist

Although best known in the marketing field for his commercial work with major marketers such as Blue Cross Blue Shield, Michelin, PepsiCo, Pizza Hut, and Virgin Megastores, over his nearly 20 years in the business Greg Robertson's writing, concept development, and strategic programs have also frequently been directed toward aiding social causes. For children's advocates, the elderly, animal services, and a range of health concerns, he has developed insightful, empathetic, and strategically creative campaigns that have proven their abilities to gather volunteers, raise funds, and clarify purpose.

For causes designed to change societal attitudes—from promoting tolerance in the face of terrorism to fighting drunk driving, smoking, and child abuse—Greg has a proven ability to grab attention while educating in an intelligent, startling, and even amusing manner that makes people want to remember and repeat the messages.

Having proven his gift for provocative, insightful, and memorable writing with commercial ventures, Greg has also proven that he is more than pleased to apply that gift to the support of important causes.

Ed Emmanuel

Edward Emmanuel

Search Engine Optimization Specialist

Edward Emmanuel

Search Engine Optimization Specialist

An experienced search engine optimization professional, Edward Emmanuel has over eleven years of SEO experience with clientele ranging from small businesses to national organizations and major brands, including ESPN, A&E Television and Planned Parenthood Federation of America.

Ed’s primary area of specialty is organic keyword-based SEO, with a range of sub-specialties including key term research, position reporting, web analytics, strategic SEO analysis, linking campaigns, conversion goals, on-page optimization, social media, local search, image and video optimization, digital asset optimization, and mobile search.

Ed is involved in all phases of SEO campaigns, from discovery and competitor analysis to baseline reporting, on-page optimization and position reporting, and has a strong history of producing measurable results for HSS Clients.

Rochelle Santos

Rochelle Santos

Social Media Program Manager

Rochelle Santos

Social Media Program Manager

A marketing and social media professional, Rochelle Santos has over 9 years of experience in planning and executing social media campaigns in established and emerging Social Channels. From day-to-day content strategies and organic fan acquisition initiatives to turnkey campaigns and large-scale sweepstakes executions, Rochelle has proven success with a range of organizations - from small businesses to Fortune 500 companies such as Staples Inc.

From a preliminary social audit to quarterly reporting, Rochelle walks a client through a path to social success. Whether the need is for a daily content strategy, to grow social following, or execute large-scale seasonal campaigns, Rochelle follows best practices to make actionable recommendations to improve the social presence for businesses in any industry. Rochelle's primary channel knowledge is with Facebook, Twitter, Google+, Pinterest, Instagram, and Linked In, as well as new and emerging channels.

Jon Day

Jon Day

Web Design & Development Specialist

Jon Day

Web Design & Development Specialist

As both an experienced designer and developer, Jon is a true hybrid, with the exceptional capability to blend creative aesthetics with highly effective, user-friendly, functional design concepts. He is also well-versed in coding and content management, with a specialization in WordPress. With all of these skills combined, Jon can easily take on projects from the ground-up, from initial design concepts through to development and deployment.

Jon has over a dozen years of hands-one experience in the digital arts, working on projects ranging from graphics-heavy brand sites to highly functional web applications. He also holds a degree in Commercial Art Technology from Pinellas Technical College.

Ben Mahala

Ben Mahala

Database and Programming Specialist

Ben Mahala

Database and Programming Specialist

Ben Mahala has been working as a web developer and programmer for over 7 years and has worked on projects ranging from large corporate websites to specialty business applications.

Ben has extensive experience with industry standard .Net programming, as well as Ruby on Rails, Perl, and Java. Experienced with several leading database platforms including Oracle, SQL Server, and MySQL, Ben is able to employ flexible solutions to meet unique client technology needs.

Ben graduated from Carnegie Mellon University with a BS in Information and Decision Science, with additional education in project management, software development, and computer science.

Ti Kawamoto

Ti Kawamoto

Multimedia Specialist

Ti Kawamoto

Multimedia Specialist

Ti is a senior-level multimedia designer with a diverse skill set that encompasses video production, animation, custom graphics and creative direction that ranges from script development to brand strategy. If you want to communicate your message in a creative, engaging format, Ti is the man that can make it happen.